Healthcare Informatics Resources. (2013, April 29). Nursing Informatics and health Assessment [Blog post]. Retrieved from https://healthcare-informatics-resources.com/2013/04/29/human-computer-interaction-hci/
I completely agree with this post about nurses needing to learn and get trained in using the computer programs at work. When I was taught through my job, I was taught by someone who had only one day of training. I had to base my knowledge off of what she remembered. I also had to trust that she was doing it right and that she was showing me a good way to learn and remember. If I would have had a day or more of training then I would have been ok with making mistakes and doing things wrong. But when you are just thrown into something and then do it wrong it could jeopardize your job, especially when it has to do with patient information.
Tags: Health Care Informatics Assessment, Health Care Informatics Resources Assessment
Healthcare Informatics Resources 
October 31, 2013 at 10:43 pm |
This is so unfortunate, the hospital needs to remember that their staff are not super heroes! When mistakes happen they really need to look at themselves, because they are not providing their worker with the help they need. The number one concern should be the patients and how they need the proper care they deserve. Sometimes they get hung up on budgets and cutting cost that they cut the wrong things. I believe stop giving such high bonuses to all higher ups and hire extra help!
October 31, 2013 at 10:42 pm |
I can see where that would be very discouraging. It is unfortunate that employees are expected to burn the candle at both ends. This also takes a huge toll on the quality of care that the patient receives, which would be more consistent if hospitals didn’t cut corners and costs by keeping a short staff.
October 31, 2013 at 10:41 pm |
I agree with you. I work in a hospital and there is never enough cover. It makes the days longer and you more tired. Most of the time people are calling in but there is also the occasion where the scheduler has not put on enough cover for the shift. Then its just frustrating.
October 31, 2013 at 10:40 pm |
I agree. I work at a hospital and when the nursing staff works short I am in for a long night. They easily get overwhelmed and that is not fair to the staff nor the patients. Also when the staff is working short it makes it harder to give the patients the quality of care that they deserve.
October 31, 2013 at 10:39 pm |
I couldn’t agree with you more. When we started our new program system at work everyone was given a crash course and a notebook on how to use the new system.There was a team of people which had a label of super user that had a more intense training of the system that you got to call if you got stuck on something. That lead to them trying to help you over the phone or you waiting till them could come help you . I was very frustrating for everyone. I feel that everyone should have had a training class and not thrown into it as so.
October 31, 2013 at 10:38 pm |
Technology can be a great tool if used correctly. As you said, one wrong letter in a code and the patient could receive the wrong dosage or wrong medication and die. If you think about typing up a quick response (such as on these discussion boards) how many typing errors do you make? I know a make a lot, especially if I am in a hurry. Most medical personal are always in a rush to get to the next patient, codes can easily get put in wrong. Proper trainer, as you said, should definitely be stressed when it comes to the type of programs that facility is using.
October 31, 2013 at 10:37 pm |
I also agree with this post. When I take my children into the doctors office for a visit or even myself, your first in contact with the M.A. who uses a computer to input information. Then the doctor comes in with his computer that has the information the M.A. just put in and he/she inputs stuff he/she needs to add. It is important to be properly trained and have the proper knowledge so that you are inputting the proper information and codes. It could end up in disaster if something were to be entered wrong and went unnoticed.