De-humanized client-provider relationship

Health Assessment is now frequently being done by electronic medical records. The large medical practices in my town have spent many thousands of dollars to upgrade the old dictation methods in their office to electronic entry. This will be wonderful for the patient records end, however it comes with a problem. Many of my patients say the doctor used to sit and talk with them and give them eye contact. Now they are so busy doing data entry that they don’t even look at the patient. Their eyes are focused on the computer. This gives the patient a feeling of not being cared about. Computer medical data entry of our assessments have de-humanized the client / provider relationship. This is sad.

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