Do not depend completely on electronic devices and equipment; or machines.
I live in a college town. My patients are frequently from another country. My hospital has provided many language telephones and 24 hour interrupters to overcome the language barrier. One observation I have made is this. While you are waiting for the language interrupter to arrive, there is one communication that transmits across to all humans. Just touch them and smile. This assures anyone that you are committed to their help in this crisis. Look into their eyes as you smile. They can sense your acceptance.
Tags: Healthcare Informatics, Healthcare Informatics Resources, Health Care Informatics Communication
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